Archive for the Aggravations Category

Does OC Transpo hate people who work on Sundays?

Posted in Aggravations, Thoughts with tags , , , , on April 18, 2010 by Mitch Leuraner

Oh OC Transpo, you got me again…

And really it’s my own fault for not checking the schedule before I left this morning.  But who would have thought that the first O-Train trip of the morning would be more than an hour later on Sunday than it is on Saturday?

Not me.

© S.E. Amesse 2009

You know what difference that hour makes?  It means that there’s no point in even waiting for the train at all, because I can walk the distance in about 40 minutes.

So I walked today.  Which would have been fine if I had known ahead of time that I was going to be walking – but I didn’t.

If only I had one of those fabled downtown-Monday-to-Friday-9-to-5 jobs that our city’s transit system was designed for.

Ottawa “only” the second worst city for arts funding, Calgary hits new low

Posted in Aggravations, Random, Thoughts with tags , , , , , , on April 14, 2010 by Mitch Leuraner

An Ottawa City Council committee is reportedly going to hear on Thursday about how the city spent $6.08 per person on arts and festivals in 2008. This is supposedly an improvement over the $3.64 per person that was reported for 2005, and brings Ottawa ahead of Calgary’s $5.45 per person. Of course Ottawa is still behind Vancouver, Montreal, Edmonton, Winnipeg and Toronto.

Great. So the nation’s capital, the city that should be setting the bar for everyone else, is one step from the bottom? And we should celebrate because, incredibly, that is an improvement!?

Before you get too excited, this ‘improvement’ is apparently the product of a 2007 arts investment strategy that city council adopted – a strategy that runs out this year. So council gets to decide if it wants to renew the program.

According to CBC, Councillor Diane Deans is in favour of the program… but what about the rest of council?

Ontario does NOT need more politicians!

Posted in Aggravations, Finds, Thoughts with tags , , , , on April 13, 2010 by Mitch Leuraner

I am not a Conservative – not even a Progressive one.  But today, I have found myself in complete agreement with Ontario PC Leader Tim Hudak who actually said:

“I don’t think many Ontario families see adding more politicians as the right thing to do under these fiscal circumstances.  Surely to goodness we don’t need more politicians at this point in time.”

This was in response to Premier Dalton McGuinty’s suggestion that Ontario could increase the number of seats in the legislature to maintain the same riding boundaries as the House of Commons.

I’m all for making life simpler for voters. And having the same boundaries for both provincial and federal ridings certainly helps make things easier.  But it’s not worth it if it means adding politicians.  Our system of government is based on the idea that my representative gives my concerns a voice.  He is able to do so because his voice is one in a few hundred, rather than one in 30 million.

But for every new seat we add in the legislator, we diminish the voice that each individual representative has. Not to mention the immediate salary cost of the new positions, as well as the long term pension and benefits costs as well.

No, if anything Ontario needs fewer politicians – less money, more effectiveness.

iPhone gets multitasking (sort of), also starts wearing Hammer pants

Posted in Aggravations with tags , , , , on April 10, 2010 by Mitch Leuraner

iPhone in HammerPantsIs anyone else tired of Steve Jobs announcing “new” features for the iPhone that really are not new at all?  The big deal for iPhone OS 3 was the ability to copy/paste – a “feature” that even my grandmother could see was missing.  The latest wonder is multitasking, which is supposed to allow users to run more than one app at a time.  But there are two problems here:

  1. iPhone OS 4 does not allow users to multitask – it allows developers to access 7 services that can run in the background. For many, this may seem like a fine distinction since the available services (Background Audio, Voice Over IP, Location Services, Push Notifications, Local Notifications, Task Completion, and Fast Apps Switching) will probably accommodate the majority of the sheep people who purchase an iPhone.  But that is beside the point – users cannot multitask unless the developer specifically created the app to do so, and even then it will only work in very specific ways.
  2. Multitasking has been around forever!  There are actually people out there right now, who are perfectly capable of using an iPhone, but are too young to remember life before Windows 3.0. So young in fact, they probably don’t know what Hammer pants are! These people have grown up in a universe that has always had multitasking computers, and now their phone is just catching up? The iPhone was developed as a music playing / internet browsing / phone calling machine.  By definition it should have had multitasking from version 1.

But that is the snag isn’t it?  If Jobs gave people what they wanted up front, he couldn’t sell them a new one each year.

Add to: Facebook | Stumbleupon | Twitter

Wind Mobile has a technical problem porting numbers in Ottawa

Posted in Aggravations, Thoughts with tags , , , , on April 5, 2010 by Mitch Leuraner

Wind Mobile logo

According to the Wind Mobile customer representative that I spoke with yesterday, Wind has a technical problem that is hindering the transfer of certain blocks of telephone numbers from carriers in the Ottawa area.  This problem was apparently identified some time ago, and it was believed to have been resolved – that is, until yesterday when it was discovered that the issue was affecting my account.

I signed up for Wind service last week, with the promise that the phone number I have been using with Bell Mobility for the past five years would be easily ported to Wind within a few hours.  It wasn’t. After many calls to customer service, and repeated verification of the details of my Bell account, I was finally told yesterday that a manual process had to be used to transfer my number because the automated system was malfunctioning.

The customer representative that I spoke with didn’t provide much in the way of details, but he did say that the problem was entirely the fault of Wind Mobile, and had nothing to do with Bell or the information that I had provided.  I have to admit, as aggravating as this has been, it was nice to have them at least take responsibility for the delay in service.

I was also told that my service would be up by Tuesday. We’ll see.  Having been told four times in the last week that a Wind representative would call me back (one actually claiming that he personally would call back), and never actually receiving any of the promised calls, I’m not holding my breath that the promise of service on Tuesday will be kept.

Like I said, we’ll see.

Update: My phone works! Woot!

Add to: Facebook | Stumbleupon | Twitter

Still waiting…

Posted in Aggravations, Thoughts with tags , , , , on March 30, 2010 by Mitch Leuraner

So last night, after waiting all day with the hope that my number port would finally go through, I sent Wind Mobile’s customer support people a message using the Contact Us form on the website.  I immediately received an automatic response indicating that they would endeavour to respond within 48 hours.

Well, technically that 48 hours isn’t up yet but since the initial estimate of 3 hours for my number port has inexplicably turned into 4 days and counting… I’ve stopped holding my breath.

I decided yesterday that I would at least give them an extra day, just in case the delay was due to my having chosen to sign up on a Saturday.  Well, two extra days is more than enough.

Tonight, Wind is getting a call.

Add to: Facebook | Stumbleupon | Twitter |

The big switch – Bell to Wind

Posted in Aggravations, Thoughts with tags , , , , on March 29, 2010 by Mitch Leuraner

Over the weekend I officially signed up to have my cellphone service switched from Bell to Wind – and have my number ported along with the new service.

I was told by the Wind representative that the switch generally takes about 3 hours, but could take as long as three days.  I had also talked with friends and colleagues who have ported numbers to and from other companies without incident.

But… as soon as I got home, excited to use my new phone, I was lurking around the Wind Mobile Community website – and discovered dozens of horror stories from people trying to port their number to Wind!

There are complaints of multiple errors with account numbers, multiple calls to customer service and hours waiting on hold. There was even one person who’s phone number was lost somewhere between the two companies – neither of which is apparently able to retrieve it.

Needless to say, I’m getting anxious.  I’ve been waiting for my new phone to work for three days – the max that I was told I should wait before getting in touch with customer service.  In the mean time, I’m technically paying for phone service with two different companies at the same time.

So, I wait.

Add to: Facebook | Stumbleupon | Twitter |